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Jennifer to Speak at GeekOut on Marketing Technology

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Proud to be among the speakers inspiring innovative and impactful use of digital to drive customer engagement and company growth at the Technology Association of Georgia's GeekOut on Marketing Technology later this month in Atlanta, Georgia. 

Register and find out more at http://www.tagonline.org/events/geek-out-marketing-technology/

I'll be speaking on "Pixels in Places: Digital Marketing Hits High Street in Customer Experiences That are Worth Sharing," sharing how technology in physical environments can further other marketing initiatives when it is considered as part of the larger customer journey.

Other topics of the day include the following:

  • Feeding the Beast: Content Ideation Tools and Case Study (Vlink Solutions)
  • Keeping the Lights on – How Martech Helps (GE Power)
  • The Intersection of MarTech & FinTech (Kabbage)
  • The New Frontier of Channel Management (Schneider Electric)
  • B2B Customers Are People Too! (NanoLumens)
  • Fueling Growth with Technology, Process and People (QASymphony)
  • Maintaining High Touch in the World of High-Tech Marketing (Amy Walker Consulting)
  • Managing a Centralized Tech Stack in a Hyper-Growth SaaS Company (SalesLoft)
  • Cutting Edge Marketing Technology Needs a Classic Foundation (PRGX)
  • Meet Me at the Intersection of Art and Science: How to Monetize Marketing Through Technology (Metric Marketer)
  • Strategy Led Technology Selection: What Agencies and Clients Need to Understand (rDialogue)
  • Engaging Buyers with Digital Mental Darts: Bridging Sales and Marketing with Reverse CRM & Viewer Analytics (Equifax/iFolio)
  • Marketing Technology Tools and Trends (The Swarm Agency)
  • Marketing vs. Technology:  Evolving Landscape and Skills to Succeed (Tropical Smoothie Cafe)
  • The Rules of Audience Engagement for Immersive Technology  (Launch)

See you on the 24th!

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Game-Changing Technologies to Watch in 2018

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Game-Changing Technologies to Watch in 2018

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Here are a few technology trends I am following.  By no means an exhaustive list, so I would love to hear more about what you are hearing about, especially coming out of CES, ISE, SXSW, and other recent events.

Ultra-Fast Charge, High Capacity Batteries:  This is the key to the end of the combustion engine.  A world where torque reigns and the electric vehicle is in every garage (or at the end of every Lyft call).  At the end of last year, Toshiba announced a 200 mile battery that charges in 6 minutes, and although this one doesn’t appear to be out of the lab yet, every multi-industrial and every car company seems to be investing here.   The implications of this shift not only change industries, but our environment and travel practices as well.  But perhaps we won’t be ACTUALLY going anywhere if the next trend catches on.

Augmented Reality/Mixed Reality:  Before we go virtually landing aircraft in our living room or visiting the Louve from Los Angeles, I have seen some great practical applications for the technology in technical field repair work and training.  I also love the application of virtual reality for architecture, as despite our technology advances, humans as a species have a very difficult time visualizing.  We simply can’t imagine what a carpet tile will look like replicated across our entire office space or how a vaulted ceiling will “feel” once it is installed.  We had great success with this kind of visualization tools (here is an example) at my previous company, who wanted you to know what your space (or one like it) would look like with a big video wall installed.  So, before we replace our physical world with some dystopian future where people in grim warehouses think they live in luxury due to their headsets, I think we can build and maintain a more beautiful and functional world using these new tools.

Light Field Technology:  Related to the category above, light field technology has a promise to change the way virtual images show up in the real world.  MagicLeap gave the world a holiday present with it’s long leaked and teased light field technology, but as someone who came from the display world, the core science here is very interesting and will spark a whole lot of innovation before we are done. Check out what Leia (named less for the princess than after her “Obi Won Kenobi, you are our only hope” hologram in the Star Wars movie) is working on or geek out on some of the technical papers of the Society for Information Display.

Motion Capture:  I loved the pioneering work that OptiTrack does here (full disclosurer: I was with Planar and Leyard when we acquired the company in 2017). I also love how the optical science was originally inspired as a method for mouse replacement for a disabled family member of the then teen-aged  founder/inventor, who earlier had won a science competition at 12 years old for building a hoverboard, but I digress. Now, technology of this type is used for motion science research, as well as Hollywood productions and gaming that is changing the realism of what we see.  And all because we found a way to sensor up real motion so that we could build better models.

Internet of Things:  I would be remiss to list out a technologies to watch list without listing this ubiquitous term that is underlying the growth of companies from start-ups in garages to industrial giants like GE and Honeywell.  That said, I think that IoT should probably stand for the “instrumentation of everything.”  Why would you use a camera technology (however sophisticated it might be) to identify intruders, when you could use the door, window, or floor covering itself?  Why would you need a refrigerator to tell you whether your fruit has spoiled when your robot chef has already taken inventory and is whipping up a batch of banana bread?  Why not prevent tripping or falls (which account for more injuries and deaths each year as the population in developed countries ages) with lights triggered by personal beacons and air bags on stairways?  With modern day processing and sensors literally in everything, it will be awesome to see what simple solutions arise to real problems. 

Artificial Intelligence:  This buzz word is SO buzzy that it has spun-out a few additional buzz words to clutter the landscape: deep learning, machine learning, and data science.  It is the underlying technology behind self-driving cars and trucks and will be very disruptive to the logistics industry overall.  It is an arm’s race not just between companies and research universities, but between countries.  Even content, like news articles or promotional videos, will be created auto-magically using these new tools (and their new friends in natural-language generation, video, image manipulation, and 3D modeling).

Fake News:  Okay this is a trick one.  It really isn’t a technology, but one enabled by a collection of inter-related technologies.  We hate fake news.  As a marketer, I particularly dislike “smoke and mirrors” pre-releases that feature only Photoshop wizardry, photorealistic 3D renderings, and the promise of things not yet possible.  Add to that VoCo which allows you to “Photoshop” your voice to sound like anything or anyone.  It is amazing how the technology is advancing.  We can’t tell the filtered from the real anymore and with folks like Adobe leading the charge, this will only get harder.  This is one to watch as it will change (and has changed) the need for media literacy and the nearly impossible ability we will have to discern it.  But maybe with our sensored world, we will just trust the data and skim the news.

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The Rate of Change

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The Rate of Change


I remember talking to my grandpa about the amount of change he had seen in his life, which spanned the center of the 1900’s.  He would tell me about the novelty of plastic bags (where you could see what was inside without opening the bag – crazy!) and freeways (they overlapped each other just like a Buck Rogers’ cartoon).  Fast forward to 2017 and the pace of change is just that: fast forwarding.  Futurist Maurice Conti predicts that in the next 20 years, there will be more change to our work than in the last 2,000 years.
 

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You are Gold: the cost of paying attention

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You are Gold: the cost of paying attention

In the world of advertising sponsored media (starting with the TV and extending now to games and apps on our devices), the attention we give is what is being sold to the brands sponsoring the content.  Our attention is for sales.  We don’t use the apps.  They are using us.  We might be thinking we are mining for gold in Minecraft, but in fact, we are the gold.  Our attention being traded for revenue.

Mara Zepeda and Samuel Hulick recently calculated the value of our attention on the Facebook platform using their current ad rates.  They estimated that our attention on the platform is being sold to advertisers for something like 12-cents an hour.  Apparently, that is what our attention is worth.  And frankly, it is worth even less, because we are not the one earning.

We should pay attention to what we pay attention to because they aren’t paying you for attention.  Make sure the value you are getting is worth the gold you are trading.

 

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Rediscovery

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Rediscovery

“Grandma, you have to see this new show that we found on Netflix.  I think you’d really like it!” my son told my Mom.  “Really?  What is it?” replied my Mom, intrigued. “It’s a show about a Dad and his son and his crazy co-workers in this small town.  It’s really funny and doesn’t have bad language,” he continues.  “You’ve probably never heard of it,” he adds.  “It’s called the Andy Griffith Show.”

This conversation really occurred in my house last year, when my kids thought they had discovered this show which ran 8 seasons in the 1960s.  They were shocked to learn that their grandma already knew about the show.  In fact, she had watched it every week when it was broadcast, first in black and white and then in color.  My kids “discovered” Andy Griffith like Columbus “discovered” the new world or the world “discovered” TED talks over the past few years.  Things around for decades, centuries, or even millennia get rediscovered when new technology makes it possible.

My kids would have never watched Andy Griffith without NetFlix serving up suggestions.  Columbus would have never discovered America without the help of ships and navigation technologies (however flawed they were).  TED would have never extended beyond an event for 1,200 people in Canada each year, if it weren’t for the ability to stream video online, which extended the platform of the events and the “ideas worth sharing” to multiple continents and cultures.

What old things are worth discovering again?  What technology innovation will be required to make that discovery possible?

 

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Sensoring versus Reporting

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Sensoring versus Reporting

I had a fascinating discussion the other day with someone from Jawbone about the differences between data sources.  Jawbone and many others allow you to count steps using an instrument in a device.  It’s a sensor.  The data, within a few degrees, is accurate.  It can be tallied, analyzed, and predicted.

On the other hand, food journaling is a reporting exercise.  Many apps allow you to jot down what you have eaten and when.  Either with manual entry or database look-up the nutritional content can be tabulated.  But it’s prone with human error and ego.  Not all sugary snacks get recorded.  Whole days and weeks can be missed in the data stream.  This is exactly a problem that faces all self-reported data that the healthcare industry has faced for years.  People lie.  To themselves.  To their doctors.  And now, to their devices.

So, is there a way that we could sensor things that were once reported?  Patients who have pacemaker/defibrillators don’t have to report their heart rate or even their level of activity.  Their device does it for them by monitoring their heart from the inside.  An insulin pump doesn’t require a pricked finger in a blood sugar test.  It notes the change and dispenses the intervention automatically.  But those with chronic, life-threatening diseases like heart failure or diabetes will accept these invasive sensors.  But what about the average person just wanting to improve their life and health?

Would you, as a consumer, sign up for a ring or bracelet that tracks your heart rate so you don’t have to record your exercise?  I think the answer is “yes,” due to the broad adoption of FitBit, Apple iWatch, Jawbone, Polar, and other such devices.

Would you sign up for blood sugar monitoring (if it could be done without drawing blood), so you didn’t have to register your food and you could enjoy personalized recommendations and recipes that might give you what your body needed next?

Would you sign up for a virtual assistant that would block your calendar and tell you to get up and walk in the middle of the day?

What would you be willing to sensor to avoid reporting and to gain the benefits of the data?

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Superpowers

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Superpowers

I moderated a panel at the recent SEGD Xlab event in New York City with Jared Ficklin from Argodesign and Darren David from Stimulant.  While these designers couldn’t be more different, they agreed on a fundamental idea of human-centered design, whether that be of devices or spaces.  Technology should create magicians.  It should bestow the users with super powers.  They should act and see things changing in their world. 

Technology should read their minds.  It should make previous hard things easy.  It should create conveniences and comforts.  It should support their decisions and their goals.  It should allow them control of their world and environment. 

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Pixels and Pinots with Jennifer Davis

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Pixels and Pinots with Jennifer Davis

The Technology Association of Oregon (TAO) is hosting an auction to benefit STEM (Science, Technology, Engineering, and Mathematics) education programs and it could be your chance to sit down with Jennifer over a glass of wine. 

The educational programs play a key role in the sustained growth and stability of the economy and are a critical component to the future success of the Oregon and Southwest Washington technology industry. STEM education creates critical thinkers, increases science literacy, and enables the next generation of innovators. This year TAO announced their first annual Tech Exec Online Auction to benefit the work of STEM education programs Innovate OregoniUrbanTeenOregon Robotics, and Portland YouthBuilders

Jennifer Davis is excited to participate in this year's Tech Exec Auction. Beginning today, September 19, through September 22, individuals and companies may place bids to spend time with a local Tech Exec. Jennifer, along with colleague Sam Phenix, Vice President of Research and Development at Planar, a Leyard company, will be offering "Pixels & Pinots" – a tour of the Planar Headquarters office in Beaverton, Oregon and a jaunt around wine country.

Learn more at the TAO Auction Portal

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Congratulations, Planar Systems!

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Congratulations, Planar Systems!

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The Portland Business Journal has selected Planar among the state’s ten most admired technology companies.  They were honored at an awards event today (December 10th, 2015) alongside Act-On Software, Elemental Technologies (recently sold to Amazon), FEI Co, Flir Systems, Intel, Jama Software, Jive Software, Mentor Graphics, and Puppet Labs. 

 

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Smart Fruit: The Internet of Things Goes Bananas

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Smart Fruit: The Internet of Things Goes Bananas

In a recent talk by entrepreneur and researcher Amber Case, she was painting the picture of a future kitchen dystopia where incompatibilities between your smart refrigerator and your smart stove would cause your smart toaster to keep you from using your smart dishwasher. All of this trauma and drama, so that you can have a computer tell you whether your bananas are ripe.

“Bananas have their own built-in ripeness indicator,” she said in exasperation. “They literally change color. It’s a great system.” As it turns out, in our quickening quest for the Internet of Things, we’ve had smart fruit all along.

As most technologists know, companies, big and small, are driving toward the Internet of Things (IoT) — a world in which every device has sensors and is connected. Aimed at making data work more seamlessly in the world and in the enterprise, the IoT movement is affecting everything from wearables and medical devices to home automation and HVAC systems. In our quest for bigger and new, it is important that we not take for granted the natural sensors in our world and intrinsic motivations of the people using these devices.

I am looking out of my window at a beautiful autumn day in Oregon. The leaves are signaling the season in a naturally zero-energy (solar-powered!), renewable and sustainable — not to mention repeatable — process wrapped in a beautiful industrial design precisely tuned to its purpose. Let that inspire our efforts to innovate.

This article was published by InfoComm International.

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